Website privacy and cookie notice.

1. Data controller

Vela S.r.l., Via Falterona 27, Porrena, 52014 Poppi (AR), Italy · VAT and tax code IT01797050513 · certified email vela-srl@pec.it.

Privacy enquiries: privacy@velasrl.com; info@velasrl.com is also available. Vela has not appointed a DPO.

2. Browsing the website

The website is hosted on Cloudflare. To deliver pages and protect them from abuse, the hosting systems process technical data such as IP address, date and time, requested page, browser and device.

We use this data only to run the website and keep it secure, based on our legitimate interest (Article 6(1)(f) GDPR). We do not use it to identify or profile visitors. Technical logs are kept only as long as strictly necessary and no longer than 30 days, unless they are needed to investigate abuse.

To understand how the website is used, we collect anonymous, aggregated statistics with Cloudflare Web Analytics: pages viewed, referring site, browser and device type, country. The tool uses no cookies, stores nothing on your device and does not allow us to recognise you. On our own server we also count how often the email, certified email, phone and WhatsApp links are selected: we record only the day, the page and the type of contact, with no IP address or other data about you. The legal basis is our legitimate interest in improving the website (Article 6(1)(f) GDPR).

3. When you contact us

If you write to us by email or certified email, call us or contact us on WhatsApp, we process the information you give us: name, contact details, company where relevant and the content of your enquiry.

We use it to reply and, if you ask, to prepare an offer. The legal basis is taking pre-contractual steps (Article 6(1)(b) GDPR) or, for general enquiries, our legitimate interest in replying (Article 6(1)(f)). We do not use it to send you promotional messages.

Enquiries that do not lead to a business relationship are kept for no longer than 12 months. If a relationship begins, the necessary data follows Vela’s normal administrative, contractual and tax retention periods.

4. Providers and transfers

For this processing we use Cloudflare (website hosting, security and statistics) and Google Workspace (company email). Google also provides the map on the Contact page, loaded only at your request. WhatsApp, operated by Meta, is involved only if you choose to use it.

Providers operate under their respective roles and agreements. Any processing outside the European Economic Area relies on GDPR safeguards, such as adequacy decisions or standard contractual clauses.

5. Cookies and similar technologies

The website sets no cookies and, when pages open, loads only one third-party file: the Cloudflare statistics script described in section 2, which uses no cookies or identifiers. It does not use localStorage or other storage on your device, with one exception: the timber garden house configurator keeps in your browser, for 7 days, only the house you are configuring, so you find it again when you come back to the page. It stores no names, contact details, municipality, province or notes, and sends nothing to our servers. This is technical storage tied to a feature you choose to use, so no consent banner is needed. You can delete it at any time from your browser settings.

On the Contact page, the Google Maps map is not loaded until you press “Load Google Maps”. Only then does your browser connect to Google, which may receive your IP address and device data and use its own cookies under its privacy notice. If you prefer, you can open the map directly on Google’s website. Likewise, WhatsApp links open Meta’s service only when you select them.

If we add tools that require consent in the future, we will update this notice and ask for your choice before enabling them.

6. Your rights

You may request access, rectification, erasure, restriction, portability where applicable and objection in the cases covered by Articles 15–22 GDPR by writing to privacy@velasrl.com or info@velasrl.com.

You may also lodge a complaint with the Italian Data Protection Authority. We may proportionately verify identity before acting on a request.

Italian Data Protection Authority

7. Version

Version site-2026-11c · updated in November 2026 for the timber garden house configurator. When we enable the quotation enquiry form, a specific notice will describe it before any data is collected.